Legal

Privacy Policy

Last Updated: October 2026

Welcome to Ahmed Al Arab. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

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Information We Collect

We collect information that you provide directly to us when you:

  • Create an account or place an order
  • Subscribe to our newsletter
  • Contact us through our website or social media
  • Participate in promotions or surveys

This information may include your name, email address, phone number, shipping address, billing address, and payment details. We also collect certain information automatically when you visit our site, such as your IP address, browser type, and pages visited.

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How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to your inquiries and provide customer support
  • Send promotional emails and offers (only if you have opted in)
  • Improve our website, products, and services
  • Prevent fraud and ensure the security of our platform
  • Comply with legal obligations applicable in the Kingdom of Bahrain
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Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: Trusted third-party companies who help us operate our website, process payments, and deliver orders. They access your information only to perform specific tasks.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction.
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Payment Security

We take the security of your payment information very seriously. All transactions are processed through secure, encrypted payment gateways. We do not store your full credit card details on our servers.

We accept payments via Cash on Delivery (CoD) and Benefit Pay. These methods are processed securely in accordance with industry standards.

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Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and improve our services.

  • Keep you signed in to your account
  • Remember items in your shopping cart
  • Analyse website traffic and performance
  • Personalise your experience

You can disable cookies through your browser settings, however doing so may affect the functionality of our website.

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Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymise it.

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Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us using the details below.

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Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

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Children’s Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

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Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on this page with an updated date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out:

Ahmed Al Arab

Kingdom of Bahrain

Email: [email protected]

WhatsApp: Available via our website